Process

The process

01

Discovery call (1 day)

We map your document landscape, identify the highest-value use case, and write a short assessment. You leave with a concrete plan even if you decide not to proceed.

02

Setup (1–2 weeks)

We configure the AI core on EU infrastructure, ingest your documents, and tune the assistant to your domain. You watch it happen in a shared workspace.

03

Handover + 30 days support

We hand you the keys, train your team, and stay on call for 30 days. You talk directly to the engineers — no helpdesk.

Built to be trusted

Your data stays yours

Everything runs on EU infrastructure or your own servers — never a US cloud.

No made-up answers

The assistant answers only from your documents and says "I don't know" instead of guessing.

Strict data isolation

Each client's documents are fully separated — one company's data never appears in another's answers.

GDPR & EU AI Act ready

Clear AI transparency and a human-review path, built in from day one.

Frequently asked questions

How long does it take to set up an AI assistant?

Typically 1–2 weeks from discovery to a live assistant. Step 1 is a 1-day discovery call and written assessment. Step 2 is 1–2 weeks of configuration and setup on EU infrastructure. Step 3 includes handover plus 30 days of direct support.

Does my data leave my servers with aibuso?

No. aibuso runs entirely on EU infrastructure or your own servers. It uses a private, EU-hosted AI model — no calls to OpenAI or any US API. Your documents never leave your control.

How is aibuso different from ChatGPT or Microsoft Copilot?

ChatGPT and Copilot send your data to US servers and may use it for training. aibuso runs on EU infrastructure — your documents never leave your control. The AI answers only from your own content, with no hallucinations from unrelated internet data.

Which languages does the AI assistant support?

Turkish, German, and English out of the box. You can ask questions in any of these languages regardless of the document language.

What document types can aibuso process?

PDF, DOCX, TXT, and Markdown files out of the box. We can also crawl your public website and ingest its content. Other formats (Excel, HTML exports) can be added on request.

Where does the AI run?

On a private AI model hosted on EU infrastructure or your own server — never a proprietary US cloud API. Everything stays under your control.

Is aibuso GDPR and EU AI Act compliant?

Yes. Because aibuso is self-hosted on EU infrastructure, all data processing stays within your control with no third-party data transfer. The widget clearly discloses that it is an AI assistant, meeting EU AI Act transparency obligations effective August 2026.

What happens to my data if I stop using aibuso?

You own your data entirely. We delete all copies on request. The vector database and document store are on your infrastructure — you can export or wipe them at any time. There is no lock-in.

Do I need my own server to run aibuso?

No. We can host everything on EU cloud infrastructure (Hetzner Germany) at a fixed monthly rate, or we can deploy on your own server or on-premise hardware if you prefer. A modern laptop is sufficient for a pilot.

How accurate is the AI? What if it gives a wrong answer?

The assistant only answers from your documents — it never fabricates from general internet knowledge. When no relevant document is found (similarity score below threshold), it says "I don't know" rather than guessing. Every answer includes citations so you can verify the source.

Can we update the knowledge base after launch?

Yes, at any time. You can upload new documents, re-crawl your website, or remove outdated content via the admin API. Changes are live immediately — no retraining required.

What technical requirements do we need on our side?

Nothing special. The assistant widget is a single JavaScript snippet — embed it in any webpage or intranet. No browser plugins, no app installs for end users. A stable internet connection is sufficient.

How much does aibuso cost?

We start with a free pilot for a small number of firms. After the pilot, pricing is a fixed monthly fee per deployment — no per-query charges, no surprise bills. Book a discovery call for a concrete quote tailored to your document volume and usage.

Can I try it before committing?

Yes. The live demo on this site is aibuso answering questions about its own documentation — that is exactly what your deployment would look like. We also offer a free 30-minute discovery call and a no-cost pilot for qualified firms.

What industries have you worked with?

The core technology suits any knowledge-intensive organisation: legal, consulting, public sector, manufacturing with complex manuals, financial services. We are currently running our first pilots — contact us to discuss your specific use case.

Can aibuso handle confidential or sensitive documents?

Yes — that is the main reason customers choose self-hosted AI. Confidential documents stay on your infrastructure. We also enforce tenant isolation: each firm's documents are stored in a separate collection, so one client's data can never appear in another client's answers.

What if the AI needs to escalate to a human?

The triage module flags responses as 'needs human review' when confidence is low or the query falls outside the knowledge base. You can wire this flag to a Slack notification, your helpdesk ticket system, or an email — we help you configure the handover.

Do you offer ongoing maintenance and support?

Every deployment includes 30 days of direct support from the engineers who built it. After that, we offer a maintenance plan covering model updates, document ingestion, and priority support. You talk to the people who wrote the code — not a support tier.

What is the EU AI Act and does it affect me?

The EU AI Act categorises AI systems by risk level. AI assistants that influence decisions in healthcare, finance, or HR may be considered high-risk and require documentation and transparency measures. aibuso is designed with this in mind: we provide clear system prompts, source citations, and a human-review escalation path.

Ready to see it in action?

Book a free 30-minute call. We'll demo on your use case.

Book a Discovery Call